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Return Policy for the AFP Bookstore
Purchases of E-Publications are Non-Refundable. All other Merchandise may be returned or exchanged in like-new condition within 30 days of the ship date printed on the packing slip.
Shipping is refundable only if the wrong merchandise resulted from an error by the AFP Bookstore when fulfilling the original order. If you made a mistake or have changed your mind, you will have to pay for all shipping charges when returning or exchanging an item.
We will promptly replace or, at our discretion, refund any merchandise that you receive that is damaged or defective. We will credit the account used to place the order for the cost of return shipping upon receipt of the damaged or defective merchandise at our warehouse.
An original receipt or packing slip is required with all returns. Be sure to include the reason for the return or exchange. Please use FedEx, UPS and/or purchase insurance when returning items, for your own protection.
Our return address is:
414 Smokey Hollow Road
Capon Bridge, WV 26711
The AFP Bookstore reserves the right to refuse any refund or return.