Shipping Policy
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E-PUBLICATIONS:
Please note in order to maintain the integrity of our publications and comply with strict FTC copywriting regulations, immediately upon placing your order, a Member Care Rep will be sending you a unique URL to download your E-pub. Should you be purchasing this publication outside of our Standard Business Hours (M-F: 9a-5p EST), you will be assisted immediately the following Business Day.
All electronic publications are in standard Adobe Digital Editions ePub e-book format. This is readable via a variety of apps including iBooks, Bluefire and eINK. For more information about your specific device click here
HARD COPIES:
Orders shipping within the Continental United States will be sent Traceable Methods.
Orders shipping outside the Continental U.S. will also be sent a Traceable Method. You will be notified via email of items that are on backorder with an expected delivery date. Backordered items will automatically ship to you upon receipt.
Rush Orders: If you need your order to ship quicker than the 2 business day turn-around or for by a different method, there is a Rush Service Fee of $25. All Rush Order requests received by noon (Eastern Time) will be shipped the same business day. Please contact us right away via phone to expedite your order at (888)487-6237 or (301)747-2335.
PLEASE NOTE: For your security, we use an Address Verification System and it is imperative that the billing address you enter matches the credit card billing address in order to not delay the processing of your order. FOR OVERSIZED INTERNATIONAL ORDERS, YOU WILL BE CONTACTED FOR SHIPPING OPTIONS AND ASSOCIATED COSTS. THESE WILL BE INDICATED BY A $0.00 SHIPPING COST METHOD AVAILABLE AT TIME OF CHECKOUT
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